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Privacy Policy

Preliminary Information

The purpose of this Privacy Policy is to explain what data we process, why we process it, and what we do with it. Your privacy is important to us, and we never sell lists or email addresses. Your personal information belongs to you, so we store it securely and process it carefully. We do not provide information to third parties without informing you. This information is important. Please read it carefully!

This Privacy Policy does not cover applications and websites of third parties that you may access through links on our website. This is beyond our control.

Please read the Privacy Policy on any site and/or application carefully before providing personal data.

Who are we?

GASTHOF WAGNER SRL is responsible for processing your personal data that we collect directly from you or from other sources.

According to the law, our company is a personal data operator. To ensure that your data is processed securely, we have implemented the necessary measures to protect your personal information. What is your status? According to the law – you – the individual, beneficiary of our services or a person in any kind of relationship with us, are a “data subject,” i.e., an identified or identifiable individual. To be completely transparent regarding data processing and to enable you to easily exercise your rights at any time, we have implemented measures to facilitate communication between us, the data operator, and you, the data subject. We respect the law regarding your personal data Protecting your personal information is very important! Therefore, we are committed to complying with national and European legislation on personal data protection, including Regulation (EU) No. 679/2016, and especially the following principles:
  • Legality, fairness, and transparency We process your data legally and fairly. We are always transparent about the information we use, and you are duly informed.
  • Control is yours Within the limits of the law, we provide you the opportunity to examine, modify, delete the personal data you have shared with us and to exercise your other rights.
  • Data integrity and limitation of purpose We use data only for the purposes described at the time of collection or for new purposes compatible with the original ones. In all cases, our purposes are compatible with the law. We take the necessary measures to ensure that the personal data is accurate, complete, and up-to-date.
  • Security We have implemented security and encryption measures to protect your information as best as we can. However, be aware that no website, no application, and no internet connection is completely secure.
Changes We may modify this Privacy Policy at any time. All updates and changes to this Policy are effective immediately upon notification, which we will make by posting on the site and/or notification via email. Questions and requests If you have questions or concerns about the processing of your data or wish to exercise your legal rights concerning the data we hold or if you have concerns about how we handle any privacy issue, you can write to us at the email address in the contact section of the site. Your Information What kind of information do we collect about our users? When you interact with us in any way, you might give us or we may receive from other sources information including:
  • Full name
  • Email address
  • Social media profile
  • Interests and preferences
  • Address
  • Information about purchased products and services
  • Banking information
We may collect data through cookies or similar technologies, including:
  • IP address
  • Web browser
  • Advertisements you clicked on
  • Location
  • Web pages you access on our site
Purpose of information collection We collect your information for specific and legitimate purposes which include, but are not limited to the following:
  • For the conclusion or execution of a contract between you and us; Remember that providing information about your name, surname, and contact address is mandatory, otherwise, we cannot deliver the goods to you.
  • To respond to your questions and requests;
  • For marketing purposes, but only if we have your prior consent;
  • To provide and improve the services and products we offer;
  • To diagnose or remedy technical problems;
  • To offer you personalized advertising and content;
  • To protect against cyber attacks;
  • For account creation and/or maintenance;
  • To comply with the law;
  • To assert or defend a right in court;
Legal basis
  • You have given consent for the processing of personal data You can withdraw your consent at any time by following the unsubscribe instructions in each email or by sending a written request to the email address in the contact section of the site.
  • Processing is necessary for the conclusion or execution of a contract between you and us Certain information, such as your name, surname, and delivery address, is mandatory for the execution of the sales contract between us.
  • Processing is necessary to fulfill a legal obligation In certain situations, data processing is necessary to fulfill a legal obligation, such as keeping invoices for 10 years.
How long do we store data in our database? We store personal data only for the period necessary to fulfill the purposes, but not more than 10 years from the termination of the contract or the last interaction with us. After the end of the period, personal data will be deleted from computer systems or transformed into anonymous data to be used for scientific, historical, or statistical research purposes. In certain expressly regulated situations, we store data for the period imposed by law. How do we share your information with others? We may disclose your data, in compliance with applicable law, to product suppliers, business partners, or other third parties. We continuously make reasonable efforts to ensure that these third parties have implemented adequate protection and security measures. With these third parties, we have contractual clauses so that your data is protected. We will inform you about the identity of these companies before transmission or within a reasonable time, and we will ensure that any transfer is legitimate, based on your consent or another legal basis. For example, we might provide your data to other companies, such as: IT or telecommunications service providers, accounting, legal services, and other third parties with whom we have a contractual relationship. These third parties are selected with special care so that your data is processed only for the purposes we indicate. Also, we might share your data with business partners as a result of a joint effort to offer a product or service. Although unlikely, we might sell the business or part of the business in the future, which will include the transfer of your data. We may also transmit data to other parties with your consent or according to your instructions. We may also provide your personal information to prosecutors, police, judicial authorities, and other competent state bodies, based on and within the limits of legal provisions and as a result of explicitly formulated requests. We will ensure, within reasonable limits, that your data does not leave the European Economic Area, however, to the extent that we transfer data to countries outside the EEA, we will ensure, in all cases, that the transfers are legitimate, based on your explicit consent or another legal basis. Your rights
  • You have the right to withdraw consent
  • You have the right to be informed about the processing of your data
  • You have the right to access data
  • You have the right to correct inaccurate or incomplete data
  • You have the right to erasure (the “right to be forgotten”)
  • You have the right to restrict processing
  • You have the right to transmit the data we hold about you to another operator
  • You have the right to object to data processing
  • You have the right not to be subject to a decision based solely on automated processing, including profiling
  • You have the right to seek judicial redress
  • You have the right to file a complaint with a Supervisory Authority
Please note that:
  • You can withdraw your consent for direct marketing at any time by following the unsubscribe instructions in each email/SMS or other electronic message.
  • If you want to exercise your rights, you can do so by sending a written, signed, and dated request to the email address in the contact section of the site.
  • The rights listed above are not absolute. There are exceptions, therefore each request received will be analyzed so we can decide whether it is justified or not. If the request is justified, we will facilitate the exercise of your rights. If the request is unjustified, we will reject it, but we will inform you of the reasons for the refusal and your rights to file a complaint with the Supervisory Authority and to seek judicial redress.
  • We will try to respond to your request within 30 days. However, the term may be extended depending on various aspects, such as the complexity of the request, the large number of requests received, or the impossibility of identifying you in a timely manner.
  • If, despite all efforts, we fail to identify you, and you do not provide additional information to help us identify you, we are not obliged to comply with the request.
Questions, requests, and the exercise of rights If you have questions or concerns about the processing of your information or wish to exercise your legal rights or have any other privacy concerns, you can write to us at the email address in the contact section of the site. We are glad you took the time to learn how we protect your personal information!

Cookie Policy

We aim to provide you with an engaging online experience. For this purpose, we use cookies or similar technologies. It’s important for you to know what cookies our website uses and why. This will help protect your privacy while ensuring ease of use of our website. The information presented below is intended to inform the user about more details concerning the placement, use, and management of cookies used by our site. Please read the following information carefully. This website uses its own and third-party cookies to provide visitors with a much better browsing experience and services tailored to the needs and interests of each individual. In what we call “web 2.0,” cookies play an important role in facilitating access and delivery of multiple internet services enjoyed by the user, such as:
  • Customization of certain settings, such as: the language in which a site is displayed, the currency in which certain prices or rates are expressed, maintaining options for various products (measures, other details, etc.) in the shopping cart (and remembering these options) – thus generating the flexibility of the “shopping cart”
  • Cookies provide site owners valuable feedback on how their sites are used by users, so they can make them even more efficient and accessible to users.
  • Allow multimedia or other types of applications from other sites to be included in a particular site to create a more valuable, useful, and pleasant browsing experience;
What is a “cookie”? An “Internet Cookie” (also known as a “browser cookie” or “HTTP cookie” or simply “cookie”) is a small file, consisting of letters and numbers, which will be stored on your computer, mobile terminal or other equipment of a user from which the Internet is accessed. The cookie is installed by a request issued by a web server to a browser (e.g., Internet Explorer, Chrome) and is completely “passive” (does not contain software programs, viruses or spyware and cannot access the information on the user’s hard drive). A cookie consists of two parts: the name and the content or value of the cookie. Moreover, the life of a cookie is determined; technically, only the web server that sent the cookie can access it again when a user returns to the website associated with that web server. Cookies themselves do not require personal information to be used and, in most cases, do not personally identify internet users. There are two large categories of cookies:
  • Session cookies – these are temporarily stored in the web browser’s cookie folder so it can remember them until the user leaves the respective website or closes the browser window (e.g., when logging in/out on a webmail account or on social networks).
  • Persistent Cookies – These are stored on the hard drive of a computer or equipment (and generally depends on the predetermined life span of the cookie). Persistent cookies include those placed by a website other than the one the user is visiting at the time – known as ‘third party cookies’ – which can be used anonymously to remember a user’s interests so the most relevant advertising is delivered to users.
What are the advantages of cookies? A cookie contains information that connects a web-browser (user) and a specific web-server (website). If a browser accesses that web server again, it can read the information already stored and respond accordingly. Cookies provide users a pleasant browsing experience and support the efforts of many websites to offer comfortable services to users: ex – online privacy preferences, site language options, shopping carts or relevant advertising. Why are cookies used? Cookies can be used for various purposes. Firstly, they may be necessary for the website to function correctly. For example, without cookies, it might be difficult for the website to remember that you have logged in or what products you have added to your shopping cart. These are called mandatory cookies. Cookies can be used to analyze how a website is used, to count the number of visitors, and to learn how the website can be improved. We do not associate site usage statistics and other reports with individual people. These cookies are called analytical cookies. Thirdly, we use social network cookies to allow social network integration on the website and to give you the ability to instantly like or share a page or product on your favorite social media service. An important fourth reason we use cookies is to enable online advertising, which can be personalized to display more relevant and interesting ads to you, both on our site and outside of it. This is achieved through targeted advertising cookies. For example, our site uses Google Analytics, a web analysis service provided by Google, Inc. (“Google”) that helps analyze the use of the site. For this purpose, Google Analytics uses “cookies,” which are text files placed on your computer. The information generated by the cookies about how the site is used – standard internet log information (including your IP address) and visitor behavior information in an anonymous form – is transmitted to and stored by Google, including on servers in the United States. Before being transmitted to Google, your IP address is anonymized. Under its Privacy Shield certification, Google declares that it complies with the EU-US Privacy Shield framework. Google may transfer the information collected by Google Analytics to a third party when required by law, or where such third party processes the information on Google’s behalf. According to the terms of use of Google Analytics, Google will not associate the IP addresses of users with any other data held by Google. What is the lifetime of a cookie? Cookies are managed by web servers. The lifetime of a cookie can vary significantly depending on the purpose for which it is placed. Some cookies are used only for one session (session cookies) and are not retained once the user leaves the website, and some cookies are retained and reused each time the user returns to that website (‘permanent cookies’). However, cookies can be deleted by the user at any time through browser settings. What are third-party cookies? Certain sections of content on some sites may be provided through third parties/vendors (e.g., a news box, a video, or an advertisement). These third parties may also place cookies through the site, and they are called “third party cookies” because they are not placed by the owner of that website. Third-party providers must also comply with the applicable law and the privacy policies of the website owner. What type of information is stored and accessed through cookies? Cookies keep information in a small text file that allows a website to recognize a browser. The webserver will recognize the browser until the cookie expires or is deleted. The cookie stores important information that enhances the Internet browsing experience (e.g., the language settings of a site; keeping a user logged into the webmail account; online banking security; keeping products in the shopping cart). Why are cookies important for the Internet? Cookies are the focal point of the efficient operation of the Internet, helping to generate a friendly browsing experience and tailored to the preferences and interests of each user. Refusing or disabling cookies may make some sites unusable. Refusing or disabling cookies does not mean you will no longer receive online advertising – only that it will no longer be able to consider your preferences and interests, evidenced through your browsing behavior. Security and privacy-related issues Cookies are NOT viruses! They use plain text formats. They are not made up of pieces of code, so they cannot be executed nor can they auto-run. Consequently, they cannot duplicate or replicate on other networks to run or replicate again. Because they cannot perform these functions, they cannot be considered viruses. Cookies can, however, be used for negative purposes. Because they store information about user preferences and browsing history, both on a particular site and on several other sites, cookies can be used as a form of Spyware. Many anti-spyware products are aware of this fact and constantly mark cookies to be deleted during anti-virus/anti-spyware deletion/scanning procedures. In general, browsers have built-in privacy settings that provide different levels of cookie acceptance, the period of validity, and automatic deletion after the user has visited a certain site. Other security aspects related to cookies Because identity protection is very valuable and is the right of every internet user, it is advisable to know what potential problems can be created by cookies. Because through them information is constantly transmitted in both directions between the browser and the website, if an attacker or unauthorized person intervenes during the data transmission process, the information contained in the cookie can be intercepted. Although very rare, this can happen if the browser connects to the server using an unencrypted network (e.g., an unsecured WiFi network). Other cookie-based attacks involve incorrect cookie settings on servers. If a website does not require the browser to use only encrypted channels, attackers can exploit this vulnerability to trick browsers into sending information through unsecured channels. Attackers then use the information for unauthorized access to certain sites. It is very important to be careful in choosing the most suitable method of protecting personal information. Tips for safe and responsible browsing based on cookies. Due to their flexibility and the fact that most of the most visited and largest sites use cookies, they are almost inevitable. Disabling cookies will not allow the user access to the most popular and used sites including YouTube, Gmail, Yahoo, and others. How can you manage or disable browser cookie modules Please note that, at present, our site does not use a technical solution that allows us to respond to your browser’s “Do Not Track” signals. But you can always manage cookie settings from your browser settings. Most browsers allow you to:
  • see what cookies you have and delete them individually
  • block third-party cookies
  • block cookies from certain sites
  • block all cookies from being set
  • delete all cookies when you close the browser
If you disable all our (cookie) modules in your browser settings, certain sections or functions of our web sites may not work because the browser may prevent us from setting necessary site cookies. Therefore, we recommend you do not disable all cookies in your web browser. In the list below you can find more information about how to disable cookie modules or how to manage your cookie settings for the browser you are using: